Why Does My Kenmore Front Load Washer Model 417.4112 Pause at Start?

It sounds like your washer is having trouble starting, and the door lock mechanism is likely the culprit. When the door doesn’t lock properly, the washer won’t begin its cycle. You should first inspect the door lock motor and switch assembly for any visible damage. If it looks fine, you can use a multimeter to test the switches for continuity. If any of them fail the test, that switch will need to be replaced. If the door lock assembly itself is defective, that will need to be replaced as well. Additionally, check the door latch and the door strike assembly for any damage; if they’re broken, they will also need replacement. While it’s less common, the main control board could be an issue, but it’s best to check all the components of the lock mechanism first before considering that. Since you mentioned that the door doesn’t lock at all, it’s crucial to focus on the door lock assembly. I can recommend a video that shows how to remove and inspect the door lock assembly on a Kenmore front load washer. It should be straightforward, as it typically only requires removing a couple of screws. For replacement parts, you can find them at various online retailers. Make sure to have your model number, which you can find on or inside the washer's door, handy when you call or order online. Websites like Repair Clinic and Sears Parts Direct are good places to start. If you have any questions while working on this, feel free to reach out again. Good luck!