How to Fix U1-2320 Error Code on Samsung 3405-fw Laser Printer?
Asked Apr 28, 20140 views1 answer
I am experiencing an issue with my Samsung 3405-fw laser printer. It is displaying the error code U1-2320 related to the fusor, and the red status light is on. The printer prompts me to turn it off and then back on, but the error persists. I purchased this printer less than a year ago, and I need help resolving this problem.
Understanding Error Code U1-2320 on Samsung 3405-fw Laser Printer
If you're encountering the U1-2320 error code on your Samsung 3405-fw laser printer, it indicates a fault related to the fuser unit, specifically a low heat error. This issue often arises when the printer's temperature control for the fuser is abnormal, which can disrupt the printing process. It's crucial to resolve this issue promptly, especially since your printer is still under warranty.
Common Symptoms of U1-2320 Error
- Red Status Light: The red light on your printer signifies that there is an error that needs attention.
- On-Screen Error Message: The printer may display prompts advising you to turn it off and on again.
- Print Quality Issues: If the printer continues to operate, you might notice problems with print quality.
Step-by-Step Troubleshooting Guide
Step 1: Power Cycle the Printer
- Turn Off the Printer: Switch off the printer using the power button.
- Unplug the Printer: Disconnect it from the power source for at least 5 minutes. This allows the internal components to reset.
- Plug it Back In: Reconnect the printer to the power supply.
Expert Answers
EC
Elixir Cada
Answered Apr 28, 2014
The error code `U1-2320` on your Samsung 3405-fw laser printer indicates an abnormal temperature control in the fuser unit, which is essentially a low heat error. To address this, start by turning off the printer and letting it sit for about five minutes. After that, you should re-install the fuser unit. Once you’ve done that, turn the printer back on and check if the error persists.
If the issue continues, it’s likely that the fuser unit itself needs to be replaced. Since your printer is less than a year old, it should still be under warranty. I recommend contacting Samsung support at 1-800-SAMSUNG to arrange for a replacement of the fuser unit while it’s still covered. They should be able to assist you with the process.
If you have any further questions or need additional help, feel free to ask!
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