How to Fix the Whirlpool Duet Steam Dryer F02 Error Code?

Hi, Thank you for contacting ExpertHelp LLC. My name is [REDACTED NAME], and I am here to assist you. Please wait while I check your question and prepare the answer for you. I might also ask you to provide additional information if needed so I could provide you with the correct answer. You can check the email that you have registered on this site for notifications and a link to this page every time I post a comment/answer. Thank you. --- Thank you for waiting and sorry for the delay. The error code on the machine indicates that there is a draining issue with your unit. Whirlpool Duet front-load washer F02 usually means it is taking over 8 minutes for the washer to sense that the rinse or wash water has drained, which either means that the drain/filter is clogged or the pressure switch/tube is clogged (causing both the washer to over-fill with water and not sensing that water has drained). Have you checked if there is water coming out of the drain hose? Try to pull the tub hose off from the tub and see if there is some obstruction. It is also possible that the washer is filling up too much. Please try to check if the tube to the pressure switch vacuum tube is clogged. Let me know. These steps are the simpler steps. If these don't work, there are some others we can try. Please try these steps, and get back to me at your earliest convenience. I'll be right here standing by to continue assisting you. You can respond to me by using the blue 'Reply' button from right below this message. Thanks. --- thank you for the response, however it is the dryer that was giving me the issue, could it be that it has a drainage problem and if so, how can I check it? --- There is a big possibility that it is a drainage problem. It is also possible that the drain pump motor is the problem with this error code. The article below explains how to fix this error code without calling an appliance repair technician out to your home. NOTE: Disconnect Power Before Attempting Any Appliance Repair Repairing the F02 error code can usually be done without ordering parts. Tools needed to repair your whirlpool Duet F02 error code are towels and a quarter inch socket. Tip the washer back at a 45 degree angle. On the bottom panel there are three or four screws, with the screws removed the panel will slide down and off. With the lower access panel now removed you will have access to the washers drain pump clean out. With the water already bailed from the washer you can twist the filter head counter-clockwise to remove. Twisting the filter head counter-clockwise will loosen filter so it can be pulled out. With the filter out clean and install it back into washer. Run a quick cycle to ensure the washer is back up and running and the F02 error has disappeared. If the error comes back, it may require you to clean the drain pump filter again. Please try the steps above. I will post more information on my next message sorry for the delay. --- does this also apply to the dryer as my issue is ONLY with the DRYER - the washer is fine --- This could be possible since the error code F02 shows the symptoms. To be able to isolate the issue, we must refer to the codes that the machine is indicating. Can you provide me with the model number please so we could double check the units symptoms and also check the dryer issue. Providing the model number of your unit would be very helpful. Thanks. --- where is the model number located - the front loading dryer merely says whirlpool duet steam resource saver --- Try to check inside the door and look for a model number that should start with a WEDxxxxxx. That would be the model number. Also doing some research on Whirlpool dryers, you might have a thermal fuse is blown on the unit. Please provide me the model number so I could do further checking on this. Thanks --- the only number I see is located on a warning sticker - W10221359 A --- Does it look like this? It should say MOD or MODEL --- I found it - on the top underside - so difficult to see - unless you are standing upside down - it is YWED9470WL 1 - I am hoping this is correct as I had to use a magnifying glass! --- Thank you for the information. It is a Whirlpool Duet Steam WED9470WL. I am looking on this dryer problem right now give me a few minutes to get a look at this and I'll get back to you shortly thanks, [REDACTED NAME]. --- Thank you for waiting and sorry for the delay. The most common part(s) or condition(s) which contribute to the symptom that the Dryer won't start are listed below. Check or test each item if possible: Thermal fuse. This is the first part that contributes to the problem of your dryer. If the dryer overheats, this device stops the flow of electricity to the heat source and/or the entire dryer. It is located on the blower housing and cannot be reset. The most common cause for overheating is a vent tube clogged with lint, a birds nest or other debris. The thermal fuse helps to prevent a dryer fire by shutting off power to the dryer if it overheats. If the dryer won't start check this fuse first. Test the thermal fuse with an ohm meter or continuity checker. This is the most common part to fail when the dryer won't start. Once the thermal fuse has blown, it has to be replaced. It can not be reset. The door switch is located near the dryer door and is activated when the door is closed. If the door switch fails, the dryer won't start at all. Most door switches will make an audible click when they are activated. If the door switch makes a clicking sound when activated it is probably not defective. If it doesn't make a click, it can be checked with an ohm meter or continuity checker. The door switch is relatively easy to replace and is usually not very expensive. Most dryers have several temperature control devices such as a thermal fuse, thermal cut out, high limit fuse or high limit thermostat. Some manufacturers sell the thermal fuse and thermal cut out in a kit. These kits normally solve no-heat problems rather than when the dryer won't start. However, in some models, this kit will solve both problems. Even though this is not the most common part to fail if the dryer won't start, both can be checked using an ohm meter or continuity checker. If they have continuity they are good. If not, they should be replaced. Note please also check the Drive Motor and Belt just in case: On most dryers the drive motor turns the drum and the blower wheel to exhaust the air. If the dryer won't start the motor might be defective. Before replacing the motor, check the thermal fuse, start switch and door switch because all three are more likely the cause. If the dryer won't start and the dryer motor makes a humming noise there might be something caught in the blower wheel, or the drum might be binding. Try removing the belt from the motor and checking the blower wheel for obstructions. The dryer motor can't be tested easily. If the more common components have been checked and it seems the motor itself is defective, it will need to be replaced. It is not serviceable. Also check the belt if it is broken. Just in case that the parts indicated fails test and needs replacement. You can find the parts on the link that I have provided below: Whirlpool Dryer Model WED9470WL1 Parts Whirlpool Dryer Model WED9470WL1 Parts I hope the information given helps. Please know I am still here should you feel the need to contact me for assistance and if the answer to your question was informative and helpful, please do not forget to show your appreciation for my efforts by clicking the green Accept Answer button right below my first response above. Thank you. --- thank you for your comprehensive response - we will check the exhaust from the outside of the house to see if there is an obstruction, and if not I guess we will then have to arrange for a service technician to come and look at it. --- You're welcome. You can use this page as a guide to determine the parts and the link to look for it just in case it needs replacement. Please do not forget to show your appreciation for my efforts by clicking the green Accept Answer button right below my first response above. Thank you for using our service.