How to Fix the 'Voicemail Msg Via Phone Co.' Notification on Your Phone?
Asked Apr 10, 20190 views1 answer
I have a message on my phone that says "voicemail message via phone company." How do I get rid of it?
How to Remove the "Voicemail Msg Via Phone Co." Message from Your Phone
If you're seeing a message on your phone that reads "voicemail msg via phone company," it typically indicates that there is a voicemail awaiting your attention on your phone provider's voicemail system. Here’s a comprehensive guide on how to resolve this issue effectively.
Understanding the Message
This message can appear on various phone models and usually suggests that your phone's voicemail service is activated with pending voicemail notifications. The notification can persist even after you’ve checked your messages if they have not been properly deleted or acknowledged.
Step-by-Step Instructions to Clear the Message
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Check for Voicemail Messages:
- Dial Your Voicemail: Use the voicemail access number provided by your phone service provider. This is often a simple 3-digit number (e.g., 123 or voicemail).
- Listen to Messages: Follow the prompts to listen to any waiting messages. If there are any messages, listen to them or delete them as required.
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Delete the Voicemail:
- If you find messages during your voicemail check, make sure to delete them by following the voicemail menu options. This often involves pressing a specific key (e.g., "7" to delete).
Expert Answers
EC
Elixir Cada
Answered Apr 10, 2019
If you're seeing the message "voicemail msg via phone co." on your Panasonic phone model `KX-TGD560`, it usually indicates that there's a voicemail waiting for you in your phone provider's voicemail system, not necessarily an issue with your phone's answering machine.
To resolve this, you need to access your voicemail through your phone provider. You can do this by dialing your voicemail number. Once you're in, listen to any messages you have. If you find a message there, you can listen to it and delete it if you wish. After doing this, the notification on your phone should go away.
In some cases, you might also want to try pressing and holding the `#` key on your phone, as this can sometimes help clear the notification. However, the key step is to check your voicemail directly through your provider. Once you've listened to or deleted the message, the notification should disappear. If you run into any issues or if the message comes back, feel free to reach out for further assistance.
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