How to Fix the Persistent 'Infolink' Box on Your Series 6000 LED TV?
Understanding the "Infolink" Issue on Your Series 6000 LED TV
If you're experiencing a persistent blue rectangle box labeled "Infolink" in the top left corner of your Series 6000 LED TV screen, you're not alone. This issue is generally related to the TV searching for a network connection or displaying additional information linked to Samsung's services. Below, you will find a comprehensive guide to help you resolve this issue.
Step-by-Step Troubleshooting
1. Check Your Model Number
Before proceeding, make sure you know your TV's model number. For Series 6000 LED TVs, it typically starts with "UN." The model number can usually be found on the back of the TV or in the TV settings.
2. Turn Off the Infolink Feature
To turn off the "Infolink" feature, follow these steps:
- Using the Remote:
- Press the Tools button on your remote.
- Navigate down to find E-Pop or Infolink (depending on the model).
- Select Off or toggle it to turn it off.
Note: If you do not find an "E-Pop" option, skip to the next step.
3. Reset the TV Settings
If the box persists, resetting the TV settings might help. Here’s how:
- Using the Remote:
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