How to Fix the HE Error Code on Your Samsung DV80H8100HW/EU Dryer?
Asked Aug 4, 20170 views1 answer
I am experiencing an issue with my Samsung DV80H8100HW/EU dryer. It is displaying an "HE" error code and won't operate. Can anyone help me understand what this means and how I might resolve the problem?
Understanding the "HE" Error Code on Your Samsung DV80H8100HW/EU Dryer
The "HE" error code on your Samsung DV80H8100HW/EU dryer indicates a Heater Issue. This issue typically arises when the dryer is unable to generate heat effectively, which can prevent it from drying clothes properly. Here’s a comprehensive guide to help you understand the problem and resolve it.
Common Causes of the HE Error Code
-
Insufficient Power Supply:
- The dryer may not be receiving adequate power, which can affect its heating capabilities.
-
Thermal Fuse Failure:
- A blown thermal fuse can interrupt the heating circuit, leading to the HE error.
-
Faulty Heating Element:
- A malfunctioning heating element may fail to produce heat.
-
Ventilation Issues:
- Blocked or restricted vents can cause overheating and trigger the error code.
-
Control Board Malfunction:
- Issues with the control board may prevent proper communication between components.
Step-by-Step Troubleshooting Guide
Expert Answers
EC
Elixir Cada
Answered Aug 4, 2017
The "HE" error code on your Samsung dryer, specifically the model `DV80H8100HW/EU`, indicates a heater issue. This is often due to the dryer not receiving enough power to generate heat. A common solution to this problem is to reset the unit, which can sometimes resolve the issue.
To reset your dryer, first, turn it off and wait for about 15 seconds. Then, press and hold the "Wrinkle Prevent," "Dry Level," and "Time" buttons simultaneously. While holding these buttons, press and hold the power button until you see the control panel display revert to its default settings. Once the screen changes, turn off the dryer again and wait for another 15 seconds before turning it back on.
After following these steps, check to see if the error code has cleared and if the dryer is functioning properly. If the problem persists, it may be worth considering other potential issues, such as electrical supply problems or the need for professional service.
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