How to Fix the Backlight Issue on Your Kindle Paperwhite?
Asked Jun 24, 20130 views1 answer
I have been using my Paperwite quite a bit, but suddenly the backlight stopped working. Everything else seems to be functioning fine. I need help figuring out why the backlight isn't turning on.
Troubleshooting the Backlight Issue on Your Kindle Paperwhite
If your Kindle Paperwhite's backlight has suddenly stopped working, there are several steps you can take to troubleshoot and potentially resolve the issue. Follow the guide below to identify and fix the problem.
Step 1: Check the Backlight Settings
Sometimes, the backlight may simply be turned off or set to a very low brightness. To check and adjust the settings:
- Wake your Kindle: Press any button or tap the screen to wake up your device.
- Access the Quick Settings:
- Tap the top of the screen to reveal the menu.
- Look for the brightness icon (usually represented with a sun symbol).
- Adjust Brightness:
- Tap on the brightness icon to open the brightness slider.
- Move the slider to increase the brightness to your desired level.
Step 2: Restart Your Kindle
If adjusting the brightness doesn't resolve the issue, try restarting your Kindle Paperwhite:
- Press and hold the power button: Keep it pressed for about 7 seconds until you see the “Power off” option.
- Select Power Off: Tap on this option to turn off your device.
Expert Answers
EC
Elixir Cada
Answered Jun 24, 2013
Thank you for contacting ExpertHelp LLC.
My name is [REDACTED NAME] and I am here to help you. Please wait while I prepare my answers for you. I might need to ask you additional information so I could provide you the steps that will help resolve this problem. Appreciate your patience.
Please refresh your browser by pressing F5 on your
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I am not sure why I need to refresh my browser but I pressed F5 and nothing happened.
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Hi. thank you for waiting.
Try to check if the backlight is off. See procedure below:
<a href="http://www.youtube.com/watch?v=o5jBQKZmGg">http://www.youtube.com/watch?v=o5jBQKZmGg
If I was able to provide you information on how to fix/resolve/identify the problem, I request to show your appreciation for my efforts by clicking the green Accept Answer button right below my first response.
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I went on the youtube site you gave me and I cannot find anything, Please help
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Please see this video to set the backlit.
http://www.youtube.com/watch?v=rxARdlsSCV8
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Please see this video to set the backlit.
http://www.youtube.com/watch?v=rxARdlsSCV8
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Any update on the solution that I gave you?
If I was able to provide you information on how to fix/resolve/identify the problem, I request to show your appreciation for my efforts by clicking the green Accept Answer button right below my first response.
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It is working now. Thank you very much.
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Nice to know that issue is already resolved.
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