How to Fix No Sound Issues on Onkyo TX-NR515 Receiver?
Asked Jan 9, 20170 views1 answer
I have an Onkyo TX-NR515 receiver, and I am suddenly experiencing no sound from any functions (cable, FM, CD) through the main speakers. However, the Zone 2 speakers work fine. I have looked through the manual but couldn't find any solutions. I need help troubleshooting this issue.
Troubleshooting No Sound on Onkyo TX-NR515 Receiver
Experiencing no sound from your Onkyo TX-NR515 receiver can be frustrating, especially when other features seem to be functioning correctly. This guide will help you troubleshoot the issue systematically, ensuring you can enjoy your audio experience again.
Step-by-Step Troubleshooting
1. Check the Basics
Before diving deeper, ensure the following basic checks are in place:
- Volume Level: Make sure the volume is turned up and not muted. Sometimes, the receiver can accidentally be muted or set to a very low volume.
- Input Source: Verify that you have selected the correct input source (e.g., cable, CD, FM). Use the remote or the front panel to cycle through the inputs.
2. Inspect Connections
- Speaker Connections: Ensure that the main speakers are properly connected to the receiver. Check for loose wires or disconnections at both the receiver terminals and the speaker ends.
- Cables: Inspect the speaker cables for any visible damage. If possible, swap the cables between the main speakers and Zone 2 to see if the issue persists.
3. Power Cycle the Receiver
Sometimes, electronic devices can benefit from a reset. Follow these steps to power cycle your receiver:
- Unplug the Receiver: Disconnect the power cord from the wall outlet.
- Hold Power Button: While the power cord is unplugged, press and hold the power button for 10 seconds. This helps clear any electronic errors.
Expert Answers
BN
Byron Nar
Answered Jan 9, 2017
To troubleshoot the sound issue with your Onkyo `TX-NR515` receiver, first, check if the main speakers are muted or if there's a setting that might have turned them off. Since you mentioned that the zone 2 speakers are working fine, it’s possible that the main speakers were accidentally disabled.
You can try selecting the same source for zone 2 as the main room. To do this, press the ZONE 2 button until you see “Z2 Sel: Source” on the display. If you want to turn off zone 2, you can do that by pressing ZONE 2 followed by ON/STANDBY within 8 seconds.
If that doesn’t resolve the issue, it’s a good idea to reset the receiver. Unplug the power cord from the wall outlet and then press and hold the power button for about 10 seconds while it’s unplugged. This can help clear any electronic errors that might be causing the problem. After you plug it back in, check if the volume settings have reset. Sometimes, receivers can revert to a lower volume when powered off.
If you still have no sound from the main speakers after trying these steps, double-check the cabling and ensure that the correct digital source is selected. If everything seems in order and the problem persists, it might be worth consulting the manual for additional troubleshooting steps or considering professional support.
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