How to Fix No Sound Issues in the Piano Tiles App?
Asked Oct 30, 20160 views1 answer
I am experiencing an issue with the music game app, Piano Tiles. There is no sound when I play the game. I would like some help figuring out how to fix this problem. I've checked my device's volume settings and ensured that the app has the necessary permissions. If anyone has suggestions or solutions, I would greatly appreciate it!
Troubleshooting No Sound on Piano Tiles App
Experiencing no sound while playing the Piano Tiles app can be frustrating, especially since the game's appeal heavily relies on its music. Below are comprehensive steps and troubleshooting tips to help you resolve the sound issue.
Step 1: Check Device Volume and Mute Settings
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Volume Settings:
- Ensure that your device's volume is turned up. You can do this by using the volume buttons on the side of your device.
- Check if your device is in “Do Not Disturb” mode, which can silence notifications and sounds.
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Mute Switch:
- For iPhones, ensure the mute switch (located on the side) is not turned on (orange color indicates mute is enabled).
Step 2: Review App Sound Settings
- In-App Settings:
- Open the Piano Tiles app and navigate to the settings menu (usually represented by a gear icon).
- Look for sound options and ensure that the music and sound effects are enabled.
Step 3: Restart the App
Expert Answers
RL
Rofel Lantican
Answered Oct 30, 2016
Hello and welcome to ExpertHelp.com! My name is [REDACTED NAME] and I'm going to do everything in my power to answer your question to your full satisfaction! Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Apple (iPad) nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :) I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.
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Hi [REDACTED NAME], Thanks for waiting. I'm here to help. May I know the issue is only happening on your Piano Tiles app? You can reply to me on this chat window. To send your response please click the Blue Send Response button.
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No sounds on music app
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Dear [REDACTED NAME], It was a pleasure helping you with your Apple issue today. Here is a summary of the resolution. Issue identified: No Sound on Games Solution Implemented: Called the customer / Assisted the customer to reset the iPhone / Issue Resolved / Answer Accepted If issue resurfaces: If issue resurfaces in next 30 days, come back to this Question page and let me know. If you are unable to find your way back to this Question page, please contact our customer support either by email ([REDACTED EMAIL]) OR call us at [REDACTED PHONE].
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