How to Fix Kenmore Electric Range Error Codes ER and F11?
Asked Sep 5, 20140 views1 answer
I am experiencing an issue with my stove. The stovetop works fine, but the electronic controls for the oven and clock have stopped functioning. An alarm went off, and I noticed that "ER" was blinking. Now, when I plug the stove in, it beeps, and "F11" is blinking on the display. I need help diagnosing and fixing this problem.
Understanding the C970 Kenmore Electric Range Error Codes "ER" and "F11"
If your Kenmore electric range is displaying the error codes "ER" and "F11," it indicates a malfunction with the electronic controls. This guide will help you diagnose and resolve the issue effectively.
What Do the Error Codes Mean?
- ER: This generally signifies that the range has detected an error in the control system.
- F11: This specific code indicates a "Shorted Key" alarm, meaning that one of the keys on the control panel has been pressed for an extended period, or there is a fault in the control system itself.
Troubleshooting Steps
Step 1: Power Reset
- Unplug the Range: Disconnect the stove from the power source by unplugging it from the wall outlet.
- Wait: Leave it unplugged for about 5-10 minutes. This allows the control board to reset.
- Plug it Back In: Reconnect the power and check if the error codes have cleared.
Step 2: Check the Controls
Expert Answers
AP
Abe Pastor
Answered Sep 5, 2014
The error code "ER" along with "F11" on your C970 Kenmore electric range indicates that there's a problem with the control system, specifically a shorted key. This happens when a key is detected as being pressed for an extended period, which triggers the alarm and stops all oven functions.
To start troubleshooting, try pressing the STOP key to see if that clears the error. If the F11 error persists and the oven continues to beep, it’s likely that you’ll need to replace the controller. Since you mentioned that your model is a touch panel, if the issue continues after replacing the controller, the touch panel itself may also need to be replaced.
Given that your range was purchased in 2007, it’s a good idea to check for compatible replacement parts. I recommend reaching out to a parts supplier or looking for instructional videos online that can guide you through the replacement process. These resources can be very helpful in ensuring you get the right parts and know how to install them properly. If you follow these steps, you should be able to resolve the issue effectively.
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