How to Fix E-90 Error Code on Epson Stylus CX6000: Troubleshooting Guide
Asked Feb 17, 20180 views1 answer
I am experiencing an issue with my Epson Stylus CX6000 printer. It is displaying an E-90 error code, indicating a paper jam. However, I have checked and there is no visible paper jam. Despite this, the printer will not feed any paper. I need help resolving this problem.
Understanding the E-90 Error Code on Epson Stylus CX6000
The E-90 error code on your Epson Stylus CX6000 indicates a paper jam issue. However, as you've noted, there may not be any visible paper jam in the printer. This can be a frustrating situation, but there are several steps you can take to troubleshoot and potentially resolve the issue.
Step-by-Step Troubleshooting
1. Check All Paper Paths
- Power Off the Printer: Always start by turning off the printer and unplugging it for safety.
- Inspect Paper Feed: Open the printer cover and check the paper feed area for any small scraps of paper or foreign objects.
- Check the Rear Access Door: If your printer has a rear access door, open it and inspect for paper or debris that may have become lodged.
2. Examine the Print Head Area
- Check for Obstructions: Move the print head to the side manually (if possible) and check for any objects that may be blocking the movement.
- Clean the Area: Dust or ink residue can cause issues. Use a soft, lint-free cloth to clean around the print head and the rollers.
3. Inspect the Rollers
- Look for Wear and Tear: The rollers should be clean and free of wear. If they appear damaged, they may need to be replaced.
- Clean the Rollers: Use rubbing alcohol on a cloth to gently clean the rollers. This can improve grip and help paper feed properly.
Expert Answers
FA
Ferdinand Aquino
Answered Feb 17, 2018
It sounds like your Epson printer, the Stylus CX6000, is showing an E-90 error, which typically indicates a paper jam or a potential hardware issue. Since you've already checked all the usual spots for a paper jam and found nothing, it's likely that the problem is more serious.
In cases like this, the best course of action is to have the printer examined by a professional. The E-90 error often points to a mechanical issue that requires opening up the printer to diagnose and fix. Unfortunately, the cost of repairs can sometimes be close to that of purchasing a new printer, so it might be worth considering a replacement if the repair costs are high.
If the issue does come back after any repairs or if you have further questions, don’t hesitate to reach out for additional support.
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