How to Fix a Frozen Motorola Xoom: Step-by-Step Troubleshooting Guide
Troubleshooting a Frozen Motorola Xoom
If your Motorola Xoom (model MZ604) has frozen and you are encountering issues during a soft reset, such as seeing messages like "Starting RSD protocol support 0;" and "Onewire: Charger is not connected or battery is not being charged... Battery charge level: 70%," follow these steps to troubleshoot and hopefully resolve the problem.
Step 1: Charge Your Device
Before proceeding with further troubleshooting, ensure that your device is adequately charged.
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Connect the Charger:
- Use the original Motorola charger to connect your Xoom to a wall outlet.
- Make sure the charging indicator is lit (it should show a white light when charging).
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Wait:
- Allow the device to charge for at least 20-30 minutes before attempting to power it on again. This will ensure the battery is not low.
Step 2: Performing a Soft Reset
If your device is still unresponsive, try performing a soft reset.
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Press and Hold the Power Button:
- Hold the power button for about 10-15 seconds until the device powers off.
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Wait a Moment:
- After the device has turned off, wait for a few seconds before turning it back on.
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